In attempt to find a non-violent alternative for reducing Hell's overpopulation, the daughter of Lucifer opens a rehabilitation hotel that offers a group of misfit demons a chance at redemption.

Following Charlie's victory against Heaven's army, the Hotel is packed with new residents. Though, to Charlie's dismay, many of her new guests seek revenge not redemption. Meanwhile, the Vees try to capitalise on Hell's instability and use the growing tensions with Heaven to their own advantage.